- Shipping Locations
We currently ship to the United States using our trusted fulfillment partner, CJdropshipping.
- Processing Time
Orders are processed within 1-3 business days after payment confirmation.
You will receive an email with tracking details once your order is shipped.
- Shipping Time & Methods
Standard Shipping: 7-15 business days
Expedited Shipping (if available): 5-10 business days
Note: Delivery times may vary based on location, customs processing, and carrier delays.
- Shipping Fees
Shipping costs are calculated at checkout based on the selected shipping method.
Free shipping may be available on certain orders (as per promotions).
- Tracking Your Order
You can track your order using the tracking number provided in your confirmation email.
Tracking updates may take 1-3 days to reflect on the carrier’s system.
- Customs & Import Fees
StepStyle Sneakers is not responsible for any customs duties or taxes charged upon delivery.
Buyers are responsible for checking their local customs regulations.
- Lost or Delayed Shipments
If your package is delayed beyond the estimated timeframe, contact us at stepstyleshoe@gmail.com.
If a package is lost in transit, we will assist in filing a claim with the carrier.